audio Mercury Mariner 2011 SYNC Supplement 

What you need to get started
To use SYNC®
’s many features, you must have the following:
• Cellular phone with Bluetooth wireless technology (with the phone’s user guide).
• Compatible digital media player with USB cable.
Note: SYNC ®
is capable of hosting nearly any digital media player including:
iPod®, Zune™, “Plays from device” players, and most USB drives. Supported audio
formats include MP3, WMA, WAV and AAC.
For more information on all SYNC ®
features and compatible devices, check out
www.SyncMyRide.com.
Pairing your phone for the first time
WARNING: Driving while distracted can result in loss of vehicle control, accident and injury.
Ford strongly recommends that drivers use extreme caution when using any device that may
take their focus off the road. The driver’s primary responsibility is the safe operation of their
vehicle. Only use cell phones and other devices not essential to the driving task when it is safe
to do so.
The first thing you must do to use the phone features of SYNC ®
is to ‘pair’ your Bluetooth
enabled cellular phone with SYNC ®
. This allows your phone to communicate with the
hands-free system. To pair your phone for the first time:
1. Ensure that the vehicle ignition and radio are on and that your vehicle is in Park (P).
2. Press
or PHONE to enter the PHONE MENU. SYNC ®
will attempt to connect and
the radio display will indicate that no phone is paired.
3. Press OK. ADD DEVICES will appear in the radio display.
Note: Press
/ repeatedly if ADD DEVICES does not first appear in the
radio display.
4. Press OK to confirm your selection and enter the ADD DEVICES MENU.
5. When FIND SYNC appears in the radio display, press OK. Follow the instructions in
your cellular phone’s user guide to put your phone into Bluetooth discovery mode.
A six digit PIN will appear in the radio display.
6. When prompted on your phone’s display, enter the six digit PIN provided by SYNC ®
.


7. The radio display will read CONNECTED when the pairing process
is successful.
Congratulations! Your phone is now successfully paired to SYNC ®
. Depending
on your phone’s capability, you may be prompted on your phone’s display or radio
display with additional options. For further information, refer to your phone’s user
guide and visit www.SyncMyRide.com.
Note: You can, at any time, press and hold
or PHONE to exit phone mode and listen
to other audio sources. You can also press VOICE or and say “Help” for more options.
Stay connected
The voice -activated, hands-free calling system means you can focus on driving without
putting everything else on hold. The system supports you with:
• Voice activated, hands-free calling: To initiate a call, press or VOICE, then say
“Phone.” When prompted, say “Call” or say “Dial” and, when
prompted, the desired number. When SYNC ®
confirms the number, say “Dial”
again. SYNC ®
will automatically connect with the names in your mobile phone’s
contact list. To answer incoming calls, simply press
or PHONE. To end a call,
press and hold or PHONE.
• Uninterrupted connections while entering your vehicle: In the middle of a
phone call while entering your car? No need to hang up. If your phone has been
previously paired, SYNC ®
will instantly connect to your Bluetooth phone and
automatically transfer the call to a hands-free environment. (The system can also
transfer the call back to your phone as you exit your vehicle.)
• Audible text messages: If your connected cell phone supports text messaging
downloads via Bluetooth wireless technology, you can use SYNC ®
’s text
messaging feature. If you receive a text message while driving, press OK and
SYNC ®
will read it to you out loud. The system is smart enough to translate
commonly used text messaging expressions such as “LOL” and “ :) ”. You can even
reply with a list of predefined responses.

USB Voice Commands
USB Voice Commands: You can use the following commands whenever a device is connected via
the USB port. Just push the VOICE or button and SYNC ®
will prompt you for a command:
Basic Commands
• Play all
• Play genre
• Play album
• Play artist
• Play track
• Play playlist
• Similar music
• What’s playing
Additional Commands
• Autoplay ON
• Autoplay OFF
• Connections
• Pause
• Play previous track
• Repeat ON
• Repeat OFF
• Shuffle ON
• Shuffle OFF
• Search artist

• Search track
• Refine album
• Refine track
• Play
• Play next track
• Play next folder
• Play previous folder
• Search genre
• Search album
• Refine artist

Traffic, Directions and Information
(U.S. only, if equipped)
Traffic, Directions and Information Services is a feature which uses advanced GPS technology
to pin-point your location and provide voice-access to relevant traffic reports, turn by turn
directions and nearby business searches as well as information such as sports scores. For a
complete list of services and vehicle availability, please visit www.SyncMyRide.com.
Note: Traffic, Directions and Information Services require activation prior to use. Standard
phone and message rates may apply. Subscription may be required. For more information,
log onto www.SyncMyRide.com.
To access:
1. Press
or VOICE.
2. When prompted, say, “Services”.
3. Once connected, follow the voice prompts to request your desired service.
For example, for turn-by-turn directions, say, “Directions”.
Note: You can also say, “What are my choices?” to receive a complete list of available
services from which to choose.
4. Follow the voice prompts to identify your desired destination. Once your
destination is selected, a route is downloaded to your vehicle and directions
will begin. Please allow the download to complete before using your phone.
5. Follow the voice guidance to reach your destination.
When directions are active, you can press
or VOICE and say any of the
following commands:
“Next Turn”, “Route Status”, “Route Summary”, “Cancel Route”, “Update Route” or
“Voice Guidance on/off ”.
For more information, please refer to your SYNC ®
supplement and visit www.SyncMyRide.com.
Check with your authorized dealer for availability.

Get ready for an intelligent conversation with your car.
The last time you stepped out without your cell phone or digital media player, did you feel
out of sync with the world? We don’t blame you. Our personal devices have become
indispensable extensions of our lives.
Ford ingenuity now brings you a better, more sensible way to remain connected to your
world while behind the wheel. Introducing SYNC ®
- Powered by Microsoft ®
. SYNC ®
offers
voice activated calling and voice activated music selection while allowing you to maintain
your focus on the road.
SYNC® Features
• Send and receive hands-free calls
• Play your digital music through voice activated commands
• Use voice recognition to access your cell phone’s contact list
• Transfer an active phone conversation to a hands-free environment
• Play music stored on your digital media player
• Use your device while charging through the USB port
• Listen to music streaming from your Bluetooth® enabled phone
• Advanced voice recognition system fluent in English, French and Spanish
• 911 AssistTM and Vehicle Health Report (if equipped)
• Optional Traffic, Directions and Information Services
Congratulations on the purchase of your new
vehicle equipped with SYNC
®.

www.SyncMyRide.com
Exclusively available on Ford, Mercury and Lincoln vehicles. Connecting your digital media player
WARNING: Driving while distracted can result in loss of vehicle control, accident and injury.
Ford strongly recommends that drivers use extreme caution when using any device that may
take their focus off the road. The driver’s primary responsibility is the safe operation of their
vehicle. Only use cell phones and other devices not essential to the driving task when it is safe
to do so.
1. Ensure that the vehicle ignition and radio are ON.
2. Plug the device into the USB port. Refer to your Owner’s Guide for exact location.
Note: If your digital media player has an ON/OFF switch, ensure that the device
is ON.
3. Press
or VOICE.
Note: If your digital media player contains many media files, INDEXING may
appear in the radio display. When the indexing process is complete, you may
access the media content in your digital media player using voice commands.
4. When prompted, say “USB”.
5.
Play music by saying any of the following commands, “Play All”,
“Play Artist < name>”, “Play Album < name>”, “ Play Genre < name>”,
“Play Playlist < name>” or “Play track < name>”.
Note: At any time, you may press VOICE or and say “Help” for more options.
A new way to rock while you roll
SYNC®
can shift your digital music into overdrive with voice-activated access to songs on
your digital media player.
• Voice activated music: Browse your music collection by genre, album, artist and
song title using simple voice commands.
• USB device charging: Long trip? You may run out of gas but you’ll never run out
of music. That’s because if your digital media player supports, SYNC ®
will
automatically charge your digital media player when plugged into the USB port.

For more information, visit www.SyncMyRide.com

Mobile Phone Voice Commands
Mobile Phone Voice Commands: You can use any of the following commands whenever SYNC ®

is in phone mode:
Basic Commands
• Call
• Dial
(then follow dialog with
SYNC ®
to speak a number)
• Call history inc oming
• Call history outgoing
• Call history missed
• Go to privacy

Additional Commands
• Call at home
OR mobile
•
Call at work
OR in office
• Phone book
•
Phone book
at home
•
Phon e book
on mobile •

Phone book
at work OR in office
•
Phon e book
on other
• Co nnections
• Menu
• Join
• Hold

HELPFUL HINT: When using voice commands, remember SYNC ®
is expecting to hear exactly
what is listed in your phone book or music device.
For the latest information on features and device compatibility, refer to SyncMyRide.com.
Phone Settings & Bluetooth Commands
Mobile Phone Settings “Additional Commands” Voice Commands: When in phone mode,
you can press the VOICE or button and say ”Menu“ to use the following commands:
• (Phone) settings
(mes sage) notification ON
• (Phone) setti ngs
(mes sage) notification OFF
• (Phone ) connections
• Phone name • Signal
•
(Phone) settings (set)
phone ringer
• (Pho ne) settings (set)
ringer one
•
(Phon e) settings (set)
ringer two •

(Phon e) settings (set)
ringer three
• Text message inbox
•
(Phone) settings (set)
ringer OFF

HELPFUL HINT: The words in parentheses ( ) here are optional, the system understands the
command with or without them.
Bluetooth Audio Voice Commands: You can use the following commands whenever music is being
provided from your mobile phone via Bluetooth streaming audio:
• Pause
• Connections • Play previous track
• Play• Play next track
© Copyright August 2008 by Ford Motor Company. Specifications and descriptions contained within are based upon current information available at the time of release.

USING VOICE COMMANDS WITH SYNC
There is a push to talk button on your steering wheel controls labeled
either VOICE or
. Press to activate Voice Recognition. You will hear a
tone and LISTENING will appear in the radio display signaling that the
system is ready to accept your command. Speak the command clearly to
ensure that the system is able to recognize and perform the desired
function.
For the best voice recognition performance:
•Ensure that the interior of the vehicle is as quiet as possible. Wind
noise from open windows and road vibrations may prevent the system
from correctly recognizing spoken voice commands.
•After pressing VOICE or
, wait until the tone sounds and
LISTENING appears in the radio display before speaking a command.
Any command spoken prior to this will not register with the system.
•At any time, you can interrupt the system while it is speaking by
pressing VOICE or
. The system will respond with a listening tone
and allow you to speak a command.
•Speak naturally without large pauses in between words.
At any time, you may say these commands:
•USB•SYNC
•Bluetooth Audio•Line in
•Phone•Voice settings
•Cancel•Vehicle health report (if
equipped, U.S. only)
•Help•Services (if equipped, U.S. only)
USB:Say to access the device connected to the USB port.
SYNC:Say to return to the main menu.
Bluetooth audio:Say to access/use streaming music from your cellular
phone enabled withBluetoothwireless technology.
Line in:Say to access the device plugged into your auxiliary input jack.
Phone:Say to access hands-free phone mode.
Voice settings:Say to access the voice settings menu. Refer to
Commands for voice settingsin the following section.
Voice recognition system overview
9SeeEnd User License Agreementat the end of this book
2011 SYNC/MGM(mgm)
Supplement, 1st Printing
USA(fus)

SYSTEM CONTROLS
SYNCwill interact with your audio system, steering wheel controls, and
DVD system (if equipped).
QUICK REFERENCE CHART
The following chart is a quick summary of some radio and steering wheel
controls as well as their respective function(s).
Radio controlSteering wheel
controlFunction
PHONE
Press to activate SYNChands-free
calling or to answer an incoming call.
When in phone mode, press to send
a call, text message, to put a call on
hold and answer another call, or to
initiate a multi-party call.
Press and hold to end a call.
Press and hold to cancel a call to
emergency services when using the
911 Assist feature (if equipped).
Press and hold to exit phone mode
when not in an active call.
N/A VOICE
Press to activate Vo ice Recognition.
Press and hold to end an active
voice session.
Refer to theVoice recognition
system overviewchapter for further
information.
SEEK
/
TUNE knob
,
,
Press / turn to scroll through various
menus and selections.
OK OK Press to confirm your selection.
SYNCsystem controls
11SeeEnd User License Agreementat the end of this book
2011 SYNC/MGM(mgm)
Supplement, 1st Printing
USA(fus)

At any time, you may say these commands:
•SYNC•USB
•Line in•Bluetooth Audio
•Phone•Voice settings
•Cancel•Vehicle health report (if
equipped, U.S. only)
•Help•Services (if equipped, U.S. only)
Voice commands when using Traffic, Directions & Information
services (if equipped, U.S. only)
When connected to services, you may say any of the following
commands:
•Services•Help
•Go back•Repeat
Available services (and voice commands) include:
•Traffic•Directions
•Business search•Sports
•News•Weather
•Favorites
For a complete list of services, say, “What are my choices?” when in the
services menu.
When directions are downloaded and route guidance is active, press
or VOICE on your steering wheel controls and you may say any of the
following voice commands:
•Next turn•Route status
•Route summary•Cancel route
•Update route•Voice guidance ON
•Voice guidance OFF•Guidance display on/off (late
availability, if equipped)*
* Note:These voice commands are only available on vehicles that have a
center integrated display.
SYNCphone features
15SeeEnd User License Agreementat the end of this book
2011 SYNC/MGM(mgm)
Supplement, 1st Printing
USA(fus)

MAKING A CALL
Making a hands-free phone call using SYNCis easy.
1. Press
or VOICE.
2. When prompted, say, “Call ” or say the desired number and
then say “Dial”.
To erase the last spoken digit,say “Delete” or press
SEEK.
To erase all spoken digits,say “Clear” or press and hold
SEEK.
3. Once the desired number/contact is on the screen, either say “Call” or
“Dial”. The system will connect to the desired number.
Note:Once the call is placed, it will be logged into your outgoing call
history folder.
Note:If your audio system is equipped with 10 memory presets (0–9),
you can also manually enter the desired number by pressing the presets.
ENDING A CALL
At any time, you can end an active phone call by pressing and
holding
or PHONE.
EXITING PHONE MODE
When in phone mode but not in an active call, press and hold
or
PHONE to exit phone mode.
ANSWERING AN INCOMING CALL
An incoming call interacts with SYNCin much the same way it interacts
with yourBluetoothenabled cellular phone. During an incoming call:
•An audible ring tone will sound. If available, call information will
appear in the display.
•Press TEXT to view additional caller information, if the call matches a
contact in your downloaded phonebook.
•Select from the following options:
Accept the callby pressing
or PHONE. The call will be transferred
to hands-free and logged into the incoming call history folder.
Ignore the callby doing nothing. The display will read MISSED CALL
and SYNCwill log the call as a missed call.
Reject the callby pressing and holding
or PHONE. The display will
read REJECTED and SYNCwill log the call.
SYNCphone features
16SeeEnd User License Agreementat the end of this book
2011 SYNC/MGM(mgm)
Supplement, 1st Printing
USA(fus)

INCOMING NEW TEXT MESSAGE
Note:This is a phone dependent feature.
If yourBluetoothenabled phone is connected and supports downloading
text messages viaBluetooth, you can receive incoming text messages.
When you are being sent a text message, an audible tone will sound and
NEW MESSAGE will appear in the radio display. You can say “Read
Message” and SYNCwill read the message to you.
Note:To scroll, press
SEEKor/.
1. Press OK to receive and open the text message or do nothing and the
message will go into your text message inbox. Press OK again and
SYNCwill read your message aloud as you are not able to view the
message. You can then also choose whether you’d like to reply or
forward the message.
2. Press OK and scroll to toggle between REPLY TO MESSAGE or
FORWARD MESSAGE.
3. When the desired selection appears in the display, press OK.
If you choose REPLY TO MESSAGE, SYNCwill take you back to the
text messaging menu and allow you to again cycle through the list of
predefined messages to send.
If you choose FORWARD MESSAGE, SYNCwill take you to your calling
options. Choose to forward the message to anyone in your PHONE
BOOK, CALL HISTORY, or you can choose ENTER NUMBER.
Note:Forwarding a text message is a speed dependent feature and can
only be done when the vehicle is traveling at 3 mph (5 km/h) or less.
Note:Only one recipient is allowed per text message.
USING THE QUICK DIAL FEATURE
SYNCallows you to store phone book contacts and numbers from your
call history folder in 1–5 of your memory presets for quick access.
Note:This feature is not available if your audio system has 10 memory
presets (0–9).
To store a number as a Quick Dial to a memory preset:When in
phone book or call history and the contact’s information is active in the
display, press and hold a memory preset until confirmation appears in
the display.
Note:Quick dials are only available when the phone with which they
were saved is actively paired with SYNC.
SYNCphone features
17SeeEnd User License Agreementat the end of this book
2011 SYNC/MGM(mgm)
Supplement, 1st Printing
USA(fus)

Sending new text messages
Note:This is a speed dependent feature. The vehicle must be moving
less than 3 mph (5 km/h) to use this feature.
SYNCallows you to send new text messages using a predefined set of
15 messages. To access and choose from these messages:
Note:To scroll, press
SEEKor/.
1. Press
or PHONE to enter PHONE MENU.
2. Scroll repeatedly until TEXT MESSAGE appears in the radio display.
3. Press OK to confirm the selection. If SYNCdetects that your
Bluetoothenabled cellular phone does not support downloading text
messaging viaBluetooth, UNSUPPORTED will appear in the radio display
and SYNCwill return you to the main menu.
4. INBOX XX will appear in the radio display showing the number of
messages in your inbox.
5. Scroll repeatedly until SEND NEW MSG appears in the radio display.
6. Press OK to confirm. SYNCwill now allow you to cycle through the
list.
7. Scroll repeatedly to cycle through the following predefined messages:
•Can’t talk right now•Call me
•Call you later•CUin10minutes
•CUin20minutes•Ye s
•No•Why?
•Thanks•Where R you?
•I need more directions•I love you
•Too funny•Can’t wait to see you
•I’m stuck in traffic
Note:Your text messages may vary depending on your audio system.
For example, your system may have the text message ‘B there in
5 minutes’ instead of ‘C U in 5 minutes’.
8. When the desired listing appears on the screen, press OK to confirm
the selection. Once you know the message you want to send, you will
now select to whom you are sending the message.
9. Scroll repeatedly to cycle through:
PHONE BOOK: Allows you to select a name within your phone book to
send the message.
SYNCphone features
24SeeEnd User License Agreementat the end of this book
2011 SYNC/MGM(mgm)
Supplement, 1st Printing
USA(fus)

CALL HISTORY: Allows you to select from your recent calls.
ENTER NUMBER: Allows you to audibly enter phone numbers.
10. When the desired selection appears in the radio display, press OK to
confirm and scroll to cycle through the selections to reach the desired
phone number.
11. The display will read SEND MESSAGE? Press OK to confirm. SYNC
will take you back to your inbox.
Note:Each text message sent by SYNCwill be followed by the
signature: “This message was sent from my __”. The message will say
either Ford, Lincoln or Mercury, depending on your vehicle.
Downloading your unread text messages
If your phone supports downloading text messages viaBluetoothwireless
technology, you can download your unread text messages to SYNC.
Note:SYNCdoes not download read text messages from your phone.
Note:Once the messages are downloaded, they will be noted as ‘read’ in
yourBluetoothenabled cellular phone.
Note:To scroll, press
SEEKor/.
1. Press
or PHONE to enter PHONE MENU.
2. Scroll repeatedly until TEXT MESSAGE appears in the radio display.
3. Press OK on your audio system to confirm the selection. INBOX XX
will appear in the display showing the number of messages in your inbox.
4. Scroll repeatedly until DOWNLOAD MSG appears in the radio display.
5. Press OK to confirm your selection. The radio display will read
DOWNLOADING MESSAGES.
6. Once the downloaded text messages have been retrieved, SYNCwill
take you into your inbox.
Deleting all your text messages
You can delete all your current text messages from SYNC.
Note:This will not delete messages from yourBluetoothenabled cellular
phone.
Note:To scroll, press
SEEKor/.
1. Press
or PHONE to enter PHONE MENU.
2. Scroll repeatedly until TEXT MESSAGE appears in the radio display.
SYNCphone features
25SeeEnd User License Agreementat the end of this book
2011 SYNC/MGM(mgm)
Supplement, 1st Printing
USA(fus)

4. Scroll repeatedly until PHONE STATUS appears in the radio display.
5. Press OK to confirm and enter the PHONE STATUS menu.
6. Scroll to view the paired phone’sname,signal level, battery level and
roaming status.
After viewing any of these selections, press OK to return to the PHONE
STATUS menu.
Setting a ring tone
SYNCallows you to select from three ring tones or your cellular phone’s
ring tone. To access:
Note:To scroll, press
SEEKor/.
1. Press
or PHONE to enter PHONE MENU.
2. Scroll repeatedly until PHONE SETTINGS appears in the radio display.
3. Press OK to confirm selection. This will take you into the PHONE
SETTINGS menu.
4. Scroll repeatedly until SET RINGER appears in the radio display.
5. Press OK to confirm and take you into the SET RINGER menu.
6. Scroll repeatedly to cycle through and hear RINGER 1, RINGER 2,
RINGER 3 and PHONE RINGER.
Note:In-band ringing is a phone dependent feature. If your phone
supports in-band ringing, your phone’s ringer will play through the
vehicle audio system when PHONE RINGER is chosen.
Message notification
Note:This is a phone dependent feature.
SYNCgives you the option of choosing if you’d like to hear an audible
tone to notify you of an incoming text message. To turn this feature
on/off:
Note:To scroll, press
SEEKor/.
1. Press
or PHONE to access PHONE MENU.
2. Scroll repeatedly until PHONE SETTINGS appears in the radio display.
3. Press OK to confirm and enter the PHONE SETTINGS menu.
4. Scroll repeatedly until MESSAGE NOTIFY appears in the radio display.
5. Press OK to confirm and enter the MESSAGE NOTIFY menu. SYNC
will automatically check to see if your connected phone is equipped with
downloading text messaging viaBluetooth.
SYNCphone features
27SeeEnd User License Agreementat the end of this book
2011 SYNC/MGM(mgm)
Supplement, 1st Printing
USA(fus)